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Las Vegas legend Steve Wynn and EFI CEO Guy Gecht were main attractions at the largest EFI Connect to date.
February 2, 2016
By: Steve Katz
Associate Editor
EFI Connect is the longest running conference hosted by Wynn Las Vegas, so it was fitting – and also a celebration of sorts – for Steve Wynn to deliver the keynote presentation at the 10th anniversary of EFI hosting Connect at the Wynn. The 2016 edtion of Connect was its largest to-date. In addition to a record-number of EFI customers and prospects, there were also more than 100 journalists and analysts on hand from 21 countries. “Wynn Las Vegas is emblematic of Steve Wynn’s devotion to excellence and his ability to exceed customer expectations — two things EFI always strives to offer to our own customers,” said EFI CEO Guy Gecht in introducing Wynn to EFI customers and prospects. Wynn was recently listed as one of Forbes‘ “25 Captains of Capitalism.” In 2014, Harvard Business Review ranked Wynn number 17 on its list of the “100 Best-Performing CEOs in the World.” During his presentation, Wynn addressed what he believes sets businesses apart from the competition – people. He pointed to the opulence of the surroundings, saying, “In this building we have learned many lessons. The crystal chandelier, the hand woven carpets, the ornamental iron and stone are great, but that is just stuff. The stuff of this place is 10% of the franchise. Only people make people happy, it is that simple.” Wynn talked about leadership, and how leaders can affect employees, those who will become an extension of the brand and who will have the most direct contact with customers. He said, “I believe that leadership is defined by making ordinary people perform in extraordinary ways. When leaders bring their flock to another level, they have victories.” For seven consecutive years, Fortune magazine named Wynn Las Vegas one of the World’s Most Admired Companies. Through several stories of exceptional customer service, Wynn illustrated his philosophy of developing a successful organization. The audience, many of them print service providers, took away leadership and organizational concepts that could be applied to businesses of any size and scope. To watch excerpts from Wynn’s presentation, click here. Using the Force While Steve Wynn focused on customer service and leadership, EFI CEO Guy Gecht, for his keynote, drew upon lessons from Star Wars, to discuss business strategy. Gecht presented his “Six Guy-lines (Guidelines) for Becoming a Jedi in the printing business.”
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